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Membership Policies

Payment Information:

  • 6 month and 12 month memberships will require us to have payment information on file so that automated payments can be made on the pre-specified payment schedule.

  • Memberships that do not have payment information on file will be considered 1 month memberships and charged at the 1 month membership rate.

  • Payment information can be:

  • Visa

  • MasterCard​

  • Banking Information (void cheque)

Membership HOLD Policy:

  • We will allow our members to place their membership on HOLD:

    • 6 month membership: 2 times per membership term.

    • 12 month membership: 3 times per membership term.

  • Memberships can be placed on HOLD for a maximum of 6 weeks at a time, unless it is related to an injury or for military reasons.

  • Memberships placed on HOLD will continue payments on the pre-specified payment schedule, however, membership time will be placed on HOLD.

Military Memberships:

  • Our active duty military members can maintain a month to month membership (without requiring a 6 or 12 month contract) at the 1 year membership rate.

  • Active duty military members can place their membership on HOLD 1 time per month.

  • ​We still request permission from our military members to turn on the AutoPay function with their membership, however when we place a military membership on HOLD, we will turn OFF the AutoPay function until they return to training.

Cancelation Policy:

  • We will allow our members to cancel their 6 month or 12 month membership (without charging a cancellation fee) for the following reasons.

    • Serious Injuries​

    • Moving

    • Military posting

  • Members cancelling their membership outside of the above reasons may be charged a cancellation fee equivalent to 1 month of their current membership.

Late or Bounced Payments Policy:

  • Late or NSF payments may be subject to a $5.00 fee.

Membership Changes:

  • We allow our members to make changes to their membership at any time.  (ie, changing from a Muay Thai membership to a Mixed Martial Arts membership.  Or changing from a Muay Thai membership to a Fitness membership.

  • We will make membership changes without any additional fees being applied.​

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